TeleTech Groups to Validate How Enterprises Can Propel Hyper Expansion at Call Center Week Pre-Conference Workshop



DENVER, June 23: TeleTech, a top worldwide contributor of client know-how, commitment and expansion solutions distributed via its exclusive endwise HumanifyTM Customer Engagement as a Service offering, revealed that presenters from its Technology and Consulting squads will be steering a pre-conference workshop Tuesday, June 27th from 8am-11am at the 18th Annual Call Center Week Conference & Expo, in Las Vegas, NV.

To enroll for the session and pre-conference workshop, kindly visit https://www.callcenterweek.com/

The three-hour pre-conference workshop, Create Incredible Experiences that Deepen Customer Engagement and Drive Hyper Growth (Workshop K), concentrates on the influence of flexibility and digitalization in the client understanding and how it alters the methods in which clients link with enterprises.

Participants will acquire how to coordinate each communication, throughout all channels, to generate an knowledge that keeps clients gratified and returning for more throughout this collaborative workshop, presenting:

    Tim Keefe, Principal at TeleTech Consulting, will guide participants via client passage mapping, its efficiency and trials/ advantages of discerning how one’s clients desire to intermingle with you.
    Ryan Swanger, Group VP of Technology Strategy & Demand Generation at TeleTech Technology, will validate the correct moves to take in utilizing transformational expertise centered on the client passage, which aids products lessen client endeavor and boost the client know-how to propel hyper expansion.

"As the world becomes increasingly more digital and hyper-connected, consumers expect seamless experiences delivered on their terms," revealed Kyle Priest, Chief Strategy and Marketing Officer, TeleTech, madding, "By bringing together the best of our thought leaders in strategic consulting and technology innovation for this workshop, we're providing a framework for driving customer experiences that balance the convenience of automation with the empathy of a human touch to build deeper customer engagement."

The workshop will be replete with advanced thought guidance, advance rational methods and actual know-hows by specialists and customers. Collaborating actions will make this workshop a knowledge session participants won't want to forego.

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