Quantzig’s Recent Analysis Ascertains How Telecom Businesses are Involving with Clients via Social Media

LONDON, June 22: Worldwide analytics and counselling firm Quantzig newly accomplished a social media listening evaluation for a top European telecommunications enterprise. The objective of the review was to aid the customer leverage response study around the subjects of attention for their clients as the social media monitoring devices they were utilizing could not be modified.

With rivalry attaining a new degree in the telecom industry, it has become crucial for telecom enterprises to distinguish themselves from their rivals and stay upfront of the market tendencies. This can be accomplished by embracing robust social media on the digital platform.

As stated by Quantzig’s social media analytics specialists, “Social listening or social monitoring is a great tool for telecom and media companies to learn more about their customers’ perspective about their brand, products or services on social media channels. An effective social listening strategy leverages sentiment analysis around the topics of interest for their customers.” Furthermore, these devices will as well aid trace rivals’ product proclamations, marketing tactics, and business leanings.

Quantzig’s newest social listening appraisal presents a great plunge into the analytics of telecom and media enterprises’ social media endeavors to recognize the subject of attention, influencers, and enhance client involvement.

This analysis offers understandings such as constructive and undesirable sentiments, how well customers were considered within the company group and other social networks and assisted ascertain groups of people with comparable requirements and social patterns

The study also reveals dashboards for sentiment assessment, network graphs and subjects of attention for actual understandings on client commitment, influencers, and products and facilities

  The review as well shows subjects of attention for customers centered on capacity and regularity of comments to regulate subsequent steps and settle topics with regard to facilities

  It also shows grouping methods to classify clusters of customers with comparable attributes.

Quantzig is a worldwide analytics and counselling company with workplaces in the US, UK, Canada, China, and India. For over 12 years, the company has aided its customers throughout the world with endwise data modeling competences to leverage analytics for judicious decision making. Presently the enterprise comprises 120+ customers, comprising 45 Fortune 500 enterprises.