SANTA CLARA, Calif, June 26: PathSolutions revealed that
Natural Language Troubleshooting will be obtainable in their TotalView v8 NLT
release, obtainable in September 2017. With this release, customers can request
TotalView plain-English questions to ascertain and analyze the root-causes of
network glitches.
“Senior-level engineers no longer have to deal with
troubleshooting tickets – they can be relegated to the helpdesk or telecom
teams so problems get solved quicker by the individuals responsible in their
particular areas,” revealed Tim Titus, CTO of PathSolutions.
For instance, a model question might be: “What happened in
the New York network twenty minutes ago?” and the system would recognize inconsistencies
that transpired in that system at that timeframe. Additional questions for
example analyzing snags between points would also be sustained: “What happened
between San Francisco and Atlanta at 2:35pm?” A path-diagnostic would then examine
the system between the two sites, and examine the performance of every component
along the trail at that phase. It then evaluates the data to obtain the
root-cause of the snag and deliver a plain-English reaction.
Furthermore, the NLT release will comprise Amazon Echo assimilation
that allows voice exchanges. For instance, one could tell: “Alexa, ask
TotalView what just happened in the Atlanta network?” and it will react with
“The Atlanta2 switch trunk port changed status to down.”
“The ability to use natural English questions means that
nearly anyone can use TotalView to find out where their network weak-points
are. With a simple English question, TotalView can dig into the vast amount of
network operation and performance data it collects, and use its Network
Prescription Engine analytics to find problems and report them back in
plain-English,” revealed Tim Titus, CTO of PathSolutions.
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