OnProcess Signs Expertise Agreement with ServiceMax to Propel Extended Adoption, More Gainful Results

ASHLAND, Mass. April 18: OnProcess Technology, a worldwide forerunner in service supply chain administration and optimization, revealed an expertise agreement with ServiceMax, a GE Digital enterprise and the frontrunner in cloud-oriented field service administration. OnProcess, which is ServiceMax’s only controlled services contributor associate, will aid businesses completely leverage ServiceMax competences so they can obtain peak competences and client fulfilment enhancements, and propel much bigger cost savings through their post-sale supply chain.

“Like ServiceMax, OnProcess is focused on enabling digital transformation of clients’ service supply chains. Partnering with the top field service management solution is a natural fit as we look to further automate and accelerate core processes,” revealed Robert Kenney, EVP Sales & Marketing, OnProcess Technology, adding, “Our expertise in complex, global order management and analytics-fueled supply chain processes will enable us to eradicate hidden inefficiencies and discover new opportunities for ServiceMax clients to prosper, both within and beyond field service.”

“OnProcess has spent decades helping global businesses optimize all aspects of their service supply chain. By partnering with the leading managed services provider in this industry, we’re giving ServiceMax clients a complete, proven solution for accelerating field service outcomes as part of a tightly integrated, end-to-end post-sale supply chain,” stated Jonathan Skelding, VP Global Alliances, ServiceMax.

 OnProcess Technology is an administered facilities contributor concentrating on intricate, worldwide service supply chain actions – the movement of people, components and facilities subsequent to the vending of a product. The company’s great know-how, purpose-built expertise distribution along with fixed, analytics-centered method enhancement, allow customers to swiftly augment and scale actions, develop profits and effectiveness, as well as distribute greater client experiences. OnProcess delivers services in 23 languages and functions in six worldwide facilities, comprising its Massachusetts head office as well as facilities in Maine, Costa Rica, India as well as Bulgaria.